Portville Veterinary Clinic          Celebrating over 30 years of Service  

Hospital Policies


Appointment Policy

We encourage that you make an appointment for your pet. Walk-ins will be seen as soon as possible but patients with appointments and emergency cases will always be seen first.


Payment Policy

Payment is due at the time of service.

Portville Veterinary Clinic requires payment at the time of service. We try to make it easy to comply with our policy by providing estimates and accepting several forms of payment. We know that our prepayment policy can be irritating, but it has become an unfortunate business necessity for us. We sincerely apologize for any inconvenience or annoyance.

Simply put, we believe that your pet care dollars should be devoted to services and products that add to the quality of care for your pet. We focus on providing services that add to quality care. Staff time is focused on patient care and client education instead of billing and collections.

We know some clients would prefer the convenience of receiving a mailed bill. However, we are a veterinary medical facility. If we incurred the administrative costs and losses incurred at human medical providers because of billing and non-payment, our fees would have to increase dramatically. That would make it harder for our clients to provide the medical care their pets need. Minimizing these expenses and losses helps us to provide excellent medicine and excellent service for reasonable fees.

In order to meet the needs of clients who would like the option to delay payment, we offer CareCredit® extended payment plans. CareCredit® may be applied for at any time, either through our office or by phone. They offer a variety of extended payment plans, including a "90 Day No Interest" option. Please ask any staff member for details.

 

For your convenience we accept:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Cash.
  • Personal checks (with driver's license) accepted when approved by the electronic clearing firm

If You Need a Time Payment Plan

CareCredit is a flexible client payment program, specifically designed for healthcare expenses, that makes it easier for you to get the treatment or procedures your pet needs.

You can apply right now by clicking the link below!

 

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